The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Can I get "Insert random program" installed on the server?
We do not allow background processes or extra daemons to be installed to shared servers. We do...
Can I run a phpbb forum (message board) on my site?
Absolutely! In fact we've pre-installed it for you. (via Fantastico)Phpbb is free, open source...
Can I see some of the websites you host?
Some sites we host are:
Can I upgrade my plan or features later?
You can purchase new or expanded features, or upgrade to a new plan at any time. There are no...
Do I have 24/7 access to my account(s)?
Yes you do. All of our customers have full access to their account every day, all day.
Do I have to have your banner on my site?
Rest assured that all sites that we host are BANNER-FREE. It's your site (you're paying us to...
Do I need to transfer my domain name to you if I sign up for your hosting services?
You are not obligated to transfer your domain name to us if you choose our hosting services. You...
Do you actively monitor and manage your network 24/7?
Yes we do. We monitor our network on site and remotely on a constantly... if something happens...
Do you allow IRC?
No. We do not allow IRC on our network on any plans or servers!
Do you have curl installed in your php?
Yes, It is installed on all servers by default.
Do you host adult sites?
You can host adult sites on a dedicated server or colocated server in our network. We do not...
Do you offer a money back guarantee?
Yes. If for any reason during the first 30 days, if you are not completely satisfied with any of...
Do you support ASP? Java/JSP? Cold Fusion?
Do you support ASP? Java/JSP? Cold Fusion?We do support ASP, Java and JSP. You will have to look...
Does JCW Hosting sell or share customer information to a third party?
We do not, and never will, share or sell client information to a third party.
How can i contact you to enquire about your services ?
If you'd like to enquire about the excellent services JCW Hosting provides you can contact us by...
How do I signup?
On any page of our site click the "SIGNUP NOW" button or "Order Now" link. Follow the on screen...
How long after I sign up can I start building my site?
If your account is automatically approved, your machine user will be created and ready for...
How many domain names may I have?
You can have as many as you want. In fact its common practice to register a few versions of your...
How to transfer hosting with no down time.
Switching to a new host can be a very smooth process or it can be very complicated....
What are the type of support you offer?
If you have any problems with setting up your web site, we are available via email and support...
What is required to purchase additional IP addresses?
1. Web Hosting with SSL: Generally, an SSL certificate will be issued for a specific domain....
What kind of network connections do you have?
We are currently connected to the Internet via multiple gig-E and ds-3 connections to different...
What packages/plans do you offer?
We offer a range of services such as shared webhosting, reseller plans and Web Design/Update...
When can I begin using my account?
Accounts are set up and active once payment is cleared sometimes within an hour unless one of our...
Where can I learn web lingo, ie what certain terms mean?
The business of providing the storage, connectivity, and services necessary to...
Will you place ads on my site?
JCW Hosting will NOT place ads on your site. That is one of the many advantages of having a paid...