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Can I get "Insert random program" installed on the server?
We do not allow background processes or extra daemons to be installed to shared servers. We do...
Views: 633
Can I run a phpbb forum (message board) on my site?
Absolutely! In fact we've pre-installed it for you. (via Fantastico)Phpbb is free, open source...
Views: 9493
Can I see some of the websites you host?
Some sites we host are:
www.jcwhosting.co.za
www.gardenroutecasino.co.za...
Views: 1623
Can I upgrade my plan or features later?
You can purchase new or expanded features, or upgrade to a new plan at any time. There are no...
Views: 535
Do I have 24/7 access to my account(s)?
Yes you do. All of our customers have full access to their account every day, all day.
Views: 529
Do I have to have your banner on my site?
Rest assured that all sites that we host are BANNER-FREE. It's your site (you're paying us to...
Views: 535
Do I need to transfer my domain name to you if I sign up for your hosting services?
You are not obligated to transfer your domain name to us if you choose our hosting services. You...
Views: 695
Do you actively monitor and manage your network 24/7?
Yes we do. We monitor our network on site and remotely on a constantly... if something happens...
Views: 574
Do you allow IRC?
No. We do not allow IRC on our network on any plans or servers!
Views: 539
Do you have curl installed in your php?
Yes, It is installed on all servers by default.
Views: 612
Do you host adult sites?
You can host adult sites on a dedicated server or colocated server in our network. We do not...
Views: 615
Do you offer a money back guarantee?
Yes. If for any reason during the first 30 days, if you are not completely satisfied with any of...
Views: 543
Do you support ASP? Java/JSP? Cold Fusion?
Do you support ASP? Java/JSP? Cold Fusion?We do support ASP, Java and JSP. You will have to look...
Views: 782
Does JCW Hosting sell or share customer information to a third party?
We do not, and never will, share or sell client information to a third party.
Views: 665
How can i contact you to enquire about your services ?
If you'd like to enquire about the excellent services JCW Hosting provides you can contact us by...
Views: 611
How do I signup?
On any page of our site click the "SIGNUP NOW" button or "Order Now" link. Follow the on screen...
Views: 1755
How long after I sign up can I start building my site?
If your account is automatically approved, your machine user will be created and ready for...
Views: 691
How many domain names may I have?
You can have as many as you want. In fact its common practice to register a few versions of your...
Views: 577
How to transfer hosting with no down time.
Switching to a new host can be a very smooth process or it can be very complicated....
Views: 3089
What are the type of support you offer?
If you have any problems with setting up your web site, we are available via email and support...
Views: 544
What is required to purchase additional IP addresses?
1. Web Hosting with SSL: Generally, an SSL certificate will be issued for a specific domain....
Views: 1241
What kind of network connections do you have?
We are currently connected to the Internet via multiple gig-E and ds-3 connections to different...
Views: 295
What packages/plans do you offer?
We offer a range of services such as shared webhosting, reseller plans and Web Design/Update...
Views: 607
When can I begin using my account?
Accounts are set up and active once payment is cleared sometimes within an hour unless one of our...
Views: 526
Where can I learn web lingo, ie what certain terms mean?
Web hosting
The business of providing the storage, connectivity, and services necessary to...
Views: 691
Will you place ads on my site?
JCW Hosting will NOT place ads on your site. That is one of the many advantages of having a paid...
Views: 591