Knowledgebase

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Addon Domains
When allowed by your web host, an addon domain allows a new domain name to link to a subdirectory...
Views: 341

Can I access my domain address with or without the "www"?
Yes, you will be able to access your domain address with or without the "www" in front of the...
Views: 281

Can I change my domain name?
No, sorry. That's the nature of domain registration. Once you have registered (purchased) a...
Views: 291

Can I have multiple A records for my domain to have fail over hosting?
DNS (domain name system) does not allow multiple A records in a fail over fashion. There are...
Views: 305

Can I have multiple domains pointing to the front page of my site?
Yes, you can as many domain names pointing to the front page of your account as you like. Some...
Views: 295

Can I view my site using domain name before DNS propagation?
To access the website before its domain name starts resolving to the new IP address, please...
Views: 300

Do you host International domain names?
Yes, we do host international domain names. All you need to do is to register the domain name...
Views: 261

Do you support IDN domains and host them?
Yes, idn (internationalized domain names) can be hosted with us. When adding new domains from...
Views: 304

Does it matter which kind of domain I register (.com, .net or .org)?
No, you can register any kind of domain. All of these are "unrestricted" Top-Level Domains,...
Views: 317

Does registering a domain mean I can publish my site right away?
Not just yet, but you're almost there. When you buy a domain you have the sole rights to that...
Views: 288

How can I find out if the domain I want is still available?
Easy. Just visit http://www.jcwhosting.co.za/admin/domainchecker.php
Views: 250

How can I get reverse dns (rdns/PTR) record setup for my IP?
Please open a support ticket from the client area/dashboard and provide us the IP address and...
Views: 354

How do I check whois record of my domain?
You can use a 3rd party site or tool such as domainwhitepages.com or our registration site,...
Views: 401

How do I set quotas on multi-hosted domains?
The quota can only be set for email accounts or the entire hosting account. Multi-hosted domains...
Views: 277

How do I setup a subdomain?
Thanks to Cpanel, this task has been made easier than ever and can be achieved as follows: 1....
Views: 290

How do I update my DNS entries at my registrar?
Often, the most timely process in getting set up will be if you are transferring your domain...
Views: 332

How long does it take to transfer my domain name?
Once a transfer request has been submitted, the current registrar has up to 5 business days in...
Views: 446

How much does domain registration cost?

Views: 307

I want to point a domain to sub-folder of my choice under another sub-folder?
In cPanel the addon domains are hosted off the subdomain which points to public_html/sub/ If you...
Views: 270

Parked Domains
Parked domains function as pointing devices. When a user enters the address for a parked...
Views: 276

Redirects
This feature allows for the redirection of users visiting a particular page. This can be useful...
Views: 235

Subdomains
A subdomain is a subsection of your website that exists as a subdirectory in your public_html...
Views: 255

What does the term "Registrar Lock" mean?
This is a feature that prevents your domain name from being transferred from JCW Hosting to...
Views: 293

What happens if I don't renew my domain in time?
The day your domain expired it enters a 42 day grace period. During the grace period you can...
Views: 378

What if the domain name I want is already taken?
If the name you would like has already been registered by another company, you will want to be...
Views: 277

What is a domain name?
A domain name is the address, or URL, of your website. For example "jcwmail.co.za" or...
Views: 307

What is a multi-hosted (addon) domain in cpanel?
You can add additional domains to your account that will use and share the same disk space and...
Views: 298

What is a Sub-Domain?
A sub domain is one, which resides under your top-level domain name, but behaves as a "totally...
Views: 285

What is involved in transferring a domain?
In order to transfer a domain name from one registrar to another you would need to follow the...
Views: 317

What is the difference between domain registration and web hosting?
Registering your domain gives you sole ownership and rights to the name of your site. No one...
Views: 299

Which top-level domains do you host?
You can use our hosting services to host any top-level domain that you own.
Views: 288

Who owns the Domain Name I register?
You become the owner of the domain name. You will have full control and authority over it.
Views: 301

Why would I want a domain?
- Permanent address for your site and email. - Much more professional than anyothersite.com/you/...
Views: 248